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Mohawk College Bookstore
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The College is currently closed due to Covid-19. Please refer to the College website for more information.

Online orders are still being fulfilled. Shipping is free within Canada for orders over $75.00Once your order is gathered and processed, please allow approximately 4 - 8 business days for UPS delivery. We unfortunately cannot guarantee delivery times during the pandemic. Orders placed on the weekends will not be processed until the next business day. In-store pick up is not available at this time.

Order Textbooks Online

 

Due to high volume of sales, 'On Hand' quantities are not guaranteed

 

Q. Why should I order online?

  • Ordering online is ideal for students who simply cannot make it in to our Fennell campus location.
  • We pick the books for you and ship your order via UPS directly to you.

 

Q. What is the best way to find the book that I want?

  • Locate your timetable on My Mohawk which will provide you with your program and course codes. For example, INFO 10081.
  • From the Bookstore home page click on "Textbooks Search".
  • Choose the campus where you are attending classes, as well as the current term. Choose “Continuing Ed./Online learning” if your class is online.
  • Find the program you are registered in, a drop down list will show all current courses for the term. Using the course codes provided in your timetable, scroll through the course codes listed and click the boxes on the courses you are taking.
  • Once you have found all courses you are taking click "Go".
  • You will be asked to either login or create an account.
  • Once all required fields have been completed click on "Submit Order".

Q. How long will delivery take and at what does it cost?

  • Your order will be sent within 3-5 business days. Delivery costs are $13.50 in province and $18.50 out of province in Canada.

Q. I received only part of my order, am I being charged for the full amount of the total order? 

  • You will only be charged for the books we ship you. Your credit card will be charged when order is processed in-store.
  • In some cases where a book is out of stock, you will be asked to reorder the book at a later date. You will not be charged for a book which we do not send you.

 

Q. Have I been charged twice?

 

  • Your card is initially pre-authorized when placing the order and is not actually charged until we gather your books and process the order through our store’s checkout. This way you won’t be charged for items currently unavailable or out-of-stock. Some banks and card providers will list the pre-authorization and charge as two separate line items on your statement, though you have only paid the one amount. This is similar to booking a hotel in advance, or prepaying for gasoline; you are only charged for what you receive.

Q. How do I return items purchased online?

  • Our return policy for online orders allows you to return merchandise (with original invoice) within 7 days of receipt. Items that are wrapped in plastic are not returnable if plastic is removed. Books and merchandise must be received in their original condition, we advise using an insurable method of delivery through a courier or Canada Post. Courseware is non refundable, see our return policy for more information. Please contact Buy the Book for assistance in your return.

Q. Can I choose to pick up my order instead of having it delivered?

  • Yes. After you have filled in the required information, choose ‘in store pick up.’ Please have your order number or email receipt ready when you come in. Textbooks for IAHS and Stoney Creek campuses are to be picked up at corresponding location. Distance education books are picked up at Fennell Campus only.

Q. What if I can't find my books online?

  • After reviewing all course codes available and you are sure your course code is correct you can notify us by email at buythebook@mohawkcollege.ca or call us at (905) 575-2070 ext 1.

Q. What should I do if I get an error?

  • At any time you encounter problems using our website, please let us know immediately and provide us with the following information:
  • Description of the problem
  • Date and time the problem occurred
  • What browser and version you were using (i.e. Internet Explorer 7 etc.)Chrome is suggested

Q. How do cookies work? Why do I need to enable them?

  • A cookie is a small file that is placed on your computer and contains unique transaction information. This does not contain your payment information.
  • The e-commerce section of our website uses cookies in order to save your shopping basket and other personal information so that upon your next visit, you don't need to re-enter this same information. If you disable cookie use in your browser, you will not be able to make a purchase  but will still be able to browse our entire site. Please refer to About This Site for more information.

Q. How does the book rental work?

  • Once you choose to rent a book, you will be redirected to our affiliate partner's website to complete your delivery information and create a new login. Your payments will go through our affiliate company and all communications and return instructions will be instructed.
  • Books are not returned to the Mohawk College Campus store.

 

 

Order Textbooks Online