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Mohawk College Bookstore
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Summer Promo!

Check out the Summer 2017 Collection

*** NEW *** Selected Textbook now available for RENT - go to Order Textbooks

Want to order your books online?

Just select Order Textbooks Online from the top menu.

 

 

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Distance Education 

E commerce is available through this website. All students may purchase their books online through clicking on the campus where they are attending classes under the "Textbook Search" option. Distance Education students should select the DISTED option.  


Distance Education students who have not placed a pick up order online and wish  to purchase your materials in person at the Fennell store BUY the BOOK located in rm C068 please call (905) 575-1212 ext. 3149 prior to coming into the store..

Please note: Online ordering guarantees that your order will be sent out to you within 5 business days of receipt of order. Please allow additional time for your order to arrive to you via UPS.   **Deliveries can not be made to a PO Box address. 

Online Ordering FAQs

Q. Why should I order online?

  • Ordering online is ideal for students who simply can't make it in to our Fennell campus location.
  • We pick the books for you and ship your order via UPS directly to you.

Q. I received only part of my order, am I being charged for the full amount of all my books that I have ordered?

  • You will only be charged for the books we ship you at the time of putting the order together to send you, this is when your credit card will be charged, even though you've provided the information at the time of the order.
  • In some cases where a book is  out of stock, you will be asked to reorder the book through the online process at a later date, you will not be charged for a book which we do not send you.

Q. What is the best way to find the book that I want?

  • Locate your timetable which provides you with your course codes. For example, INFO BIN31.
  • From the Campus Store home page, click on "textbook search".
  • Choose "disted", and the term you are in from the list provided by clicking on that term.
  • Using the course codes provided in your timetable, scroll through the course codes listed in alphabetical order and click on one or more of the courses you are taking.
  • Once you have found all courses you are taking click on "search".
  • You will be asked to either login or create an account.
  • Once all required fields have been completed click on "Submit Order".

Q. How long will delivery take and at what cost?

  • Within 5 business days your order will be sent. You will need to sign for your order. Delivery costs vary for each order but are usually $13.50 in province and $18.50 out of province in Canada.

Q. How do I return items purchased online?

  • Our return policy for online orders allows you to return merchandise (with original invoice) to us within 7 days of receipt. Items that are wrapped in plastic are not returnable if plastic is removed. Books and merchandise must be received by us in their original condition, we advise you use an insurable method of delivery through a courier or Canada Post. Courseware is non refundable, see our return policy for more information.

Q. Can I choose to pick up my order instead of having it delivered?

  • Yes, you can. Proceed in submitting your order and after you have filled in the required information, choose in store pick up. Please retain your order number so we can quickly find your order when you come in. Please remember that our distance education books are located at our Fennell campus location and that would be the location for pick up.

Q. What if I can't find my books online?

  • After reviewing all course codes available and you are sure your course code is correct you can notify us by email at askde@mohawkcollege.ca or call us at (905) 575-2070 ext #1.

Q. How does the book rental work?

  • Once you choose to rent a book, you will be redirected to our affiliate partner's website to complete your delivery information and create a new login. Your payments will go through our affiliate company and all communications and return instructions will be instructed.
  • Books are not returned to the Mohawk College Campus store.

Q. What should I do if I get an error?

  • At any time, if you encounter problems using our web site please let us know immediately, providing us with the following information:
    -Description of the problem
    -Date and time the problem occurred
    -What browser and version you were using (i.e. Internet Explorer 7 etc.)

Q. How do cookies work? Why do I need to enable them?

  • A cookie is a small file that is placed on your computer and contains unique transaction information. This does not contain your payment information.

  • The e commerce section of our website uses cookies in order to save your shopping basket and other personal information so that upon your next visit, you don't need to re-enter this same information. If you disable cookie use in your browser, you will not be able to make a purchase, but will still be able to browse our entire site. Please refer to About This Site for more information.

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